Your bakery data stays yours.

Information we collect

We process account details supplied through secure sign-in, including your name and email address. We also store the bakery information you enter, such as products, inventory, pickup details, orders, customer contacts, and workspace settings.

When a customer places an order through a bakery storefront, we process the name, email address, order contents, pickup details, and optional note needed to fulfill that order. We also process limited technical information, such as IP-derived rate-limit identifiers and browser information, to protect storefronts from abuse.

Payments and subscriptions

Stripe processes paid subscriptions. BakeCadence receives billing identifiers, subscription status, plan, renewal information, and invoice links from Stripe. BakeCadence does not receive or store complete card numbers. Stripe's handling of payment data is governed by its own privacy policy.

How information is used

We use information to provide and secure the platform, synchronize subscriptions, enforce plan limits, support bakery operations, prevent abuse, respond to support requests, and improve service reliability. We do not sell personal information.

Sharing and retention

Information is shared only with service providers needed to operate BakeCadence, such as authentication, hosting, infrastructure, and payment providers, or when required by law. We retain data while an account is active and as reasonably needed for security, billing records, dispute handling, and legal obligations.

Your choices

You may request access to, correction of, export of, or deletion of your account information, subject to legal retention requirements. Bakery customers should first contact the bakery that collected their order information; the bakery controls that customer relationship.

Contact

Questions or privacy requests can be sent to support@bakecadence.com. We may update this policy as the service changes and will post the revised effective date here.